Refund policy

Conditions for Returns & Refunds

Refunds or exchanges are granted under the following conditions only:

  • Out of Stock: The ordered item is out of stock after payment completion.
  • Defective or Damaged Item: The item has a manufacturing defect or damage upon arrival.
  • Incorrect Item Shipped: The shipped item does not match your order (wrong model, color, or size).

Item Condition & Timeframe

  • Condition: Items must be in 100% original, perfect condition—unwashed, unworn, and with all original tags attached.

  • Timeframe: Return or exchange requests must be submitted within 7 days of receiving your package.

Non-Refundable Cases

Refunds will not be accepted in cases involving:

  • Change of mind

  • Incorrect size selection or fit issues

  • Minor color variations caused by display setting differences across devices

Refund Process

Once your refund is approved, it will be issued to your original method of payment:

  • Credit / Debit Cards: Refunded to your card balance within 15–30 business days (depending on your card issuer's billing cycle and terms).

  • Bank Transfer / QR Code: Refunded to your bank account within 7–14 business days after the returned item has been received and inspected.